CASE STUDY: High-tech Security - Implementation Management
Updated: Jul 21, 2020
Overview:
Industry Segment: Hi-Tech Security
Founded: 1982
Employees: 500
Headquarters: San Francisco Bay Area
Market Presence: Global
Specialties: The design, installation, and management of physical security systems
Problem or Initiative:
Antiquated telecommunications infrastructure was causing performance issues, in addition to go-to-market delays related to change management and growth. Following the support of a formal solution assessment, design, and contract negotiations with modern 3rd party technology vendors, Blue Tree remained involved to address the client’s concerns of a lack of resources with the time, experience and expertise to manage the implementation of the newly designed complex solution.
Blue Tree Service Utilized:
Blue Tree’s Implementation Management practice provided subject matter expertise to the corporate I.T. team to help with oversight and management of the implementation and integration of multiple new technologies and vendors involved with the initiative, including:
Oversight of procurement, configuration and deployment of all new devices required on customer premise
Oversight of procurement, configuration and implementation of all new WAN circuits globally
Coordination of all engineering activities related to configuration and testing
Management of the decommissioning of all legacy infrastructure and services
Target Achieved:
Kept all personnel and organizations on track and focused
Met aggressively timelines, reducing cost in antiquated infrastructure negatively impacting the business
Improved user experience by ensuring all success criteria met
Enabled client employees to focus efforts on core business activities